Refund Policy
Refund information for software-generated outputs and optional attorney review.
Free preview
The Immigration Preparation Preview is free.
Software outputs
Because form preparation may begin immediately after payment, refunds may be limited once draft forms or worksheets are generated.
Attorney review
Attorney review add-ons may have separate refund rules depending on whether review has started and whether an attorney accepted the review.
Government fees
Government filing fees, biometrics fees, visa fees, medical exams, mailing, and translation costs are not Immigration Oasis fees.
User-control reminder: Immigration Oasis is self-help software, not a law firm. You review answers, translations, forms, fees, filing addresses, signatures, and final submissions. Attorney review is available when wanted or recommended.
Spanish support: Use the Español button to view the main page content in Spanish. Users may answer in Spanish; Immigration Oasis prepares English review text when a government form requires English answers.